R1111 FAQ – Answers to All Your Questions

On the login page Click the "Forgot Password?" link and enter your registered mobile number. You'll receive an OTP — use it to set a new password. The whole process takes under 3 minutes.

Each mobile number can only be linked to one account at r1111. Any attempt to create multiple accounts will result in them being closed and bonuses may be forfeited. You can access all features and benefits with a single account.

Multiple failed login attempts will temporarily lock your account. Wait 30 minutes or use OTP login to regain access. If the issue persists, reach out to our support team via Live Chat — they'll get it sorted quickly.

After logging in, you can update your name, email, and other details under "My Profile" or "Account Settings". To change your mobile number, please contact support — identity verification may be required.

r1111 supports all popular mobile banking services in Bangladesh:

• BKash — Fastest and most popular
• Nagad — Easy and affordable
• Rocket (Dutch-Bangla) — A reliable alternative
• Online Bank Transfer — For larger amounts

All transactions are fully secure and encrypted.

The minimum deposit at r1111 is just ৳500 and the minimum withdrawal is ৳1,000. Your daily withdrawal limit is determined by your account tier. VIP members enjoy higher limits.

bKash and Nagad withdrawals are typically processed within 15 minutes to 2 hours. Bank transfers may take 1–2 business days. Withdrawals made after 6:00 PM may be processed the following morning.

First, wait 5–10 minutes as there may be a slight delay. If the funds still haven't arrived, contact us via Live Chat with your payment screenshot or transaction ID. The support team will resolve it promptly.

r1111 does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash/Nagad) may apply their own transaction charges as per their respective service terms.

New members at r1111 receive a 100% welcome bonus on their first deposit. Deposit ৳1000 and get an extra ৳1000 in bonus funds — credited to your account automatically, no claim required.

To withdraw a bonus, you must first wager a specified amount — this is known as the wagering or turnover requirement. For r1111's welcome bonus, you need to bet 15–20 times the bonus amount. For full terms, Terms & Conditions See page.

r1111 offers reload bonuses and cashback to active members every week. Check the "Promotions" or "Offers" section in your account. Keep notifications enabled so you never miss a new deal.

With r1111's referral program, both you and your friend earn a bonus for every successful referral. Share your referral code — once your friend registers and makes their first deposit, the bonus is credited automatically.

r1111 offers an extensive game library:

• Sports Betting — Cricket, Football, Tennis, Badminton
• Live Casino — Baccarat, Roulette, Blackjack, Dragon Tiger
• Slots — Hundreds of themed slot machines
• Lottery — Daily & Weekly Draws
• Virtual Sports — Bet anytime

Live betting, or in-play betting, lets you place bets on a match while it's in progress. Odds update in real time based on how the game is unfolding. In the Sports section Go to the "Live" tab and place your bet on any match you like.

If a match is cancelled or postponed, all bets on that match are automatically voided and the full stake is returned to your balance. Refunds are typically processed within 24 hours.

The minimum bet for Sports Betting at r1111 is ৳50, and casino games start from as low as ৳10. Maximum bet limits vary by game and event. Higher limits apply for VIP members.